Kirsty Young TV - Al Murray TV - The Call Centre TV - 8 Minutes Idle 2012 - Panorama TV - Arvind Adiga -
5,239. Welcome to the Call Centre. (Work & Call Centre) Kirsty Young, The British at Work: The Age of Uncertainty 1995 – Now
43,644. This whole country works in a call centre. (Pub & Call Centre) Al Murray: The Pub Landlord: My Gaff, My Rules, live at London’s Playhouse Theatre
65,909. Over a million people now work in UK call centres with an average age of just twenty-six. They are the factories of our time. But here at the third largest call centre in Swansea the only things being made are the cold calls we dread. The Call Centre s1e1: Happy People Sell, intro, BBC 2013
65,910. Welcome to Nev’s world. ibid.
65,911. Happy people sell. (Call Centre & Sell) ibid. Nev
65,912. Hayley like all employees must clock in using an electronic finger scanner. ibid.
65,913. It’s the day of the auditions to find the call centre’s finest voice. The Call Centre s1e2: Some Will, Some Won’t, So What, Next!
65,914. A sales floor simmering with stress, sex, and success, there’s never a dull day. The Call Centre s1e3: Surround Yourself With the Right People and the Rest is Easy, intro
65,915. He’s going to be an assistant team leader if he can beat me in an arm wrestle; right that’s the deal ... If you lose there’s a forfeit: you’re going to be in charge of the toilets for a week, and the kitchen. ibid. Nev to Robinson et al
65,916. Tea lady Hayley is also full of bright ideas. ibid.
65,917. Chickenhead has lost his mojo. ibid.
65,918. The call centre’s most lucrative contract worth millions a year is coming to an end. The Call Centre s1e4: The Cash Cow of the Company Has Stopped Giving Milk
65,919. Nev is astonished by the poor performance levels of some of his sales staff. ibid.
65,920. The Call Centre recently had to lay people off after their biggest contract ended. The Call Centre s1e5: Get Back on the Horse & Ride
65,921. I haven’t got a clue: I know you put it in the oven and wait for it to rise. (Call Centre & Food) ibid. Hayley plans to bake cakes for tea trolley
65,922. This is top quality shit? ibid. Nev eats another cake
65,923. And for Carly the romance with Paul is an even bigger deal as all her previous relationships have been with girls. ibid.
65,924. Sales are painfully slow. ibid.
65,925. The boiler contract is all but his. ibid.
65,926. The fight for bragging rights will be over three rounds. ibid.
65,927. There are winners and there are losers and that’s it! (Call Centre & Life’s Life That) The Call Centre Christmas: Happy People Celebrate Christmas, BBC, Nev
121,516. We’ve had an annus anus: an arsehole of a year. The Call Centre s2e1: It’s More Enjoyable Doing It My Way, Nev, BBC 2014
121,517. After a tough year it’s Nev’s first recruitment day for six months. With 20 jobs on offer at £6.50 an hour plus £1.55 attendance bonus plus commission, over a hundred people applied. ibid.
121,518. Today though Hayley’s looking at little off colour. ibid.
121,519. My training method revolve around getting to know the victims. ibid. Nev
65,928. Call centres are the factories of our time. But times have been tough. More than ever Nev’s relied on his unique approach to motivating his young workforce. The Call Centre s2e2: There’s No Emotion Without Motion
65,929. But Nev’s still fuming and has a penalty in mind. The Call Centre s2e3: Thorpey is My Ginger Rottweiler
65,930. ‘A little bit of butt stocks is always good for sales.’ ibid. Nev
65,931. ‘Some ideas will be good and some will just be brain farts.’ The Call Centre s2e4: Some Ideas Will Be Good, and Some Will Just Be Brain Farts, Nev
65,943. Proper Planning Prevents Piss Poor Performance. ibid. wall sign
65,944. Some will, some won’t, so what, next! ibid. Nev
121,520. Morale is on the up for this Swansea call centre where victory is only a cold call away. The Call Centre s2e5: You Can Lead a Horse to Water, But You Can’t Make it Drink
121,521. His multi-million-pound cold calling empire employs a staff of six hundred people. ibid.
121,522. The call centre is gearing up for Valentine’s day. ibid.
65,945. It’s an industry that now employs over a million people in the UK with an average age of just twenty-six. Call centres are the factories of our times. But times have been tough: ‘We've had an annus anus.’ The Call Centre s2e6: Be Cats Not Mice, Nev
65,946. ‘Be cats not mice.’ ibid. Nev
65,947. We’re gonna take the call centre on the road using the Nev bus. ibid. assistant
65,948. Morale is still rock bottom for Jenny. ibid. commentary
65,949. I am about to enjoy a day of true idleness. Tapping numbers into a keyboard. And talking on the telephone. OK so I work in a call centre and still live at home. 8 Minutes Idle 2012 starring Tom Hughes & Ophelia Lovibond & Antonia Thomas & Paul Kaye & Luke Newberyy & Pippa Harwood & Jack Ashton & Monserrat Lombard & Robert Wilfort et al, director Mark Simon Hewis
133,354. We go inside a criminal call centre. Footage from their own cameras shows exactly how the fraudsters work. We find the British victims that these scammers are rippers. We identify the crime boss who is making millions. And we ask Why can’t the fraudsters be held to account? (Call Centre & Con & Fraud) Panorama: Spying on the Scammers, BBC 2020
133,355. Computer fraud is now the most common crime in the UK. But very few fraudsters are ever caught or convicted. So online, vigilantes are fighting back. They call themselves scam-baiters. They pretend to fall for a scam then turn the tables on the fraudsters. (Call Centre & Con & Fraud) ibid.
133,356. Many come from India … many of the call centres dedicated to fraud. (Call Centre & Con & Fraud) ibid.
77,212. Mangalore, the coastal Indian town where I lived until I was almost 16, is now a booming city of malls and call-centres. But, in the 1980s, it was a provincial town in a socialist country. (India & Call Centre) Aravind Adiga