Fawlty Towers TV - Star Trek: Deep Space Nine TV - Proverbs - Cesar Ritz - Sam Walton - The Corbett Report -
76,440. A satisfied customer. We should have him stuffed. (Hotel & Comedy & Customer & Expectation) FAWLTY TOWER [crooked L] Fawlty Towers: Communication Problems s2e1, Basil to Sybil
76,441. That is Torquay, madam. Well may I ask what you were expecting to see out of a Torquay hotel bedroom window? Sydney Opera House perhaps? The Hanging Gardens of Babylon? Herds of wildebeest sweeping majestically ... (Hotel & Comedy & Customer & Expectation) ibid. Basil to Mrs Richards
24,643. The 57th Rule of Acquisition: Good customers are as rare as latinum. (Star Trek & Customer) Star Trek: Deep Space Nine: Armageddon Game s2e13, Quark
24,644. Quark: It’s always good business to know about new customers before they walk in the door.
O’Brien: And which Rule of Acquisition is that?
Quark: Hahaha one of the high numbers – 194 I think. (Star Trek & Customer) Star Trek: Deep Space Nine: Whispers s2e14
56,743. The customer is always right. (Proverb & Customer) Early 20th century proverb
69,119. The customer is never wrong Cesar Ritz, Swiss hotel proprietor
69,120. Exceed your customer’s expectations. If you do, they’ll come back over and over. Give them what they want – and a little more. Sam Walton
108,348. ‘Psychographics focuses more on why someone buys … who your customer is and why they buy.’ (Customer & Consumer & Data) The Corbett Report: Psychographics 101, James Corbett online 2017, Infusionsoft’s ‘Introduction to Psychographics’ October 2016
108,349. This is not about corporations moulding themselves to better fit your desires, maybe it’s about moulding you to better desire what various companies and selling. (Customer & Consumer & Data) ibid.
108,350. This nexus of behavioural science, and big data and marketing. (Customer & Consumer & Data) ibid.